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REPORT (TAMPA28): A customer says she was charged $130, and when she disputed the price, the salon owner attacked her.

This video from Tampa Bay 28 investigates an altercation between a customer and a salon owner at a beauty salon in Temple Terrace, Florida.

The Incident

  • Price Dispute: A registered nurse visited the salon expecting a $50 service as advertised. However, the owner, reportedly demanded $130 (1:32-1:40).
  • Physical Confrontation: When the customer reportedly questioned the price, the situation escalated into violence. The alleged victim reports that the owner yanked her hair and neck and rifled through her purse! (1:43-2:00)
  • Aftermath: The customer later reportedly sought medical attention, with doctors allegedly confirming an aggravated spinal injury and permanent hair loss (3:13-3:20)

Investigation and Outcomes:


Regulatory Response: The customer reportedly filed a complaint with the Florida Department of Business and Professional Regulation (DBPR). The agency closed the case, stating the matter was “civil in nature” and outside their jurisdiction (3:22-3:49).


Legal Charges: Temple Terrace police investigated the incident. While felony charges were initially considered, the state attorney’s office reportedly charged the salon owner with misdemeanor battery and criminal mischief (4:12-4:20).


Current Status: The salon owner declined an on-camera intervievw and labeled the customer’s claims as false (3:55-4:01). The criminal case is currently proceeding
through the court system (4:20-4:23).


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